PET PRESCIPTION REQUESTS

ONLINE PHARMACY

We offer an online pharmacy that simplifies refills for medications, heartworm prevention, flea/tick products, and et cetera. Please be sure to plan at least 5-7 days shipping time for any medication requests, expedited shipping options are available. Requests through our own online pharmacy are checked daily unless our office is closed. It is our policy to honor other online pharmacy requests.

Visit our online pharmacy

Time Frame for Prescription Approval

Please allow at least 24-72 hours for online prescription approvals. All approvals are performed during normal business hours of operation. If you submit an online prescription request for a prescription outside our normal hours of operation, the request will be approved on our next business day. At this time, we do not charge for online pharmacy approvals and provide this service as a courtesy to our clients. Texting or emailing us over the weekend to ask for approval of your pet’s medication will not approve the prescription any faster.

LOCAL PHARMACY

Due to limited space in our mobile van, we will only carry certain medications. We have partnered with local area pharmacies to ensure all medications are dispensed in a timely manner for all patients.

VETERINARIAN CLIENT PATIENT RELATIONSHIP (VCPR)

All prescriptions filled, in accordance with the Tennessee State Law, must have a VCPR. We cannot offer medical advice or dispense medications without an established VCPR. If your pet is sick and needs treatment, please request an appointment by contacting us at info@cumberlandcreekvet.com. We may contact you regarding an appointment if we notice a lapse in your VCPR and you request a medication refill. Please don’t wait until your pet is out of medication to make this request.

KNOW YOUR PHARMACY

Some medications are not guaranteed through certain online pharmacies due to illegal diversions and selling of counterfeit medications. Researching any online pharmacy is always recommended to ensure there has been no disciplinary action per the Board of Pharmacy. As suggested by the American Veterinary Medical Association, you can also inquire with the State Board of Pharmacy to determine whether a pharmacy is licensed within the state and the status of their license. In addition, accreditation by independent programs can give you more information about an online pharmacy.

One third-party accreditation includes:

The National Association Boards of Pharmacy Verified Website Program